Trust and continuance of mobile payment use intention: A study based on structural equation modeling

Simple item page
dc.contributor.authorAcheampong P.
dc.contributor.authorBoamah K.B.
dc.contributor.authorAgyeman-Prempeh N.
dc.contributor.authorBoateng F.
dc.contributor.authorBediako I.A.
dc.contributor.authorAbubakar R.
dc.date.accessioned2025-03-04T04:25:15Z
dc.date.accessioned2025-03-04T06:21:58Z
dc.date.issued2021
dc.description.abstractThe interactive nature of the internet has created many opportunities for mobile payment usage. In certain age groups and geographies, mobile payments have already unseated traditional means of effecting payment. In this study, 1,351 mobile payment users in Ghana were sampled using a structured questionnaire to investigate their intention to continue to use mobile payments technologies. The results showed that vendor reputation, word-of-mouth, and structural assurance significantly contribute to imbuing trust in mobile payment technology customers. When high levels of trust become identified with a brand, high numbers of customers choose to continue to use their current choice of mobile payment technology. Copyright � 2021, IGI Global.
dc.identifier.issn10401628
dc.identifier.uri10.4018/IRMJ.2021010102
dc.identifier.urihttp://162.250.124.58:4000/handle/123456789/220
dc.language.isoen
dc.publisherIGI Global
dc.subjectGhana
dc.subjectMobile Payment
dc.subjectSituational Normality
dc.subjectStructural Assurance
dc.subjectTrust
dc.titleTrust and continuance of mobile payment use intention: A study based on structural equation modeling
dc.typeArticle

Files

Collections

Articles